What happens next?

You’ve done it — your ERP system is live.
The months of planning, migration, and training have paid off. Your team is using the system, your data is centralised, and your dashboards finally make sense.

But here’s the truth: go-live isn’t the finish line — it’s just the start of your ERP journey.

An ERP implementation is like installing a high-performance engine in your business. It runs well out of the box, but it needs tuning, maintenance, and the occasional upgrade to keep performing at its best.

At Ogg, we call this the Optimisation Phase — the crucial period after go-live when we help clients refine, recalibrate, and truly maximise the value of their system.

Stabilise and support your users

In the first few weeks after go-live, your focus shifts from implementation to stabilisation.
Even with the best preparation, users will have questions, minor errors will surface, and certain workflows might not run as smoothly as expected.

This is where post-go-live support becomes vital.
Our team typically monitors performance, reviews logs, and provides hands-on assistance — ensuring your system stays stable while your people get comfortable.

The goal: Turn new users into confident users — fast.

Review and refine business processes

Once the dust settles, it’s time to ask the big question:
Is your ERP working for your business — or is your team working around it?

This stage is all about recalibration.
Businesses evolve quickly — new products, pricing models, workflows — and your ERP should evolve with you.

A structured process review helps identify:

• Bottlenecks that slow users down

• Duplicate data entry or redundant workflows

• Reports that don’t fully align with KPIs

• Manual steps that could be automated

From there, small configuration tweaks or workflow adjustments can have a big impact on efficiency and user satisfaction.

Focus on data accuracy and visibility

One of the biggest post-implementation challenges is data discipline. An ERP system is only as good as the data it holds.

At this stage, we recommend reviewing:

• Data imports from legacy systems (cleanliness, completeness)

• User permissions to prevent accidental data issues

• Dashboard accuracy vs. actual business performance

Regular data reviews help ensure you’re getting the full value of your analytics and reporting — so your decision-making is always based on truth, not guesswork.

What a 6-Month ERP Health Check Should Look Like

By the six-month mark, your ERP system should feel like part of the team — not a new tool everyone’s still figuring out.
That’s the perfect time to pause and make sure everything’s running as it should. Here’s what we recommend reviewing:

• User Adoption
  Check if your teams are actually using the system as intended. Are all departments taking full advantage of their modules? Are there recurring support issues or “workarounds” people are doing outside the system? Low adoption usually means unrealised ROI.

• Process Alignment
  Compare your ERP workflows with your current business processes. Have things changed since go-live — new products, new approval paths, new reporting needs? If so, it’s time to realign your configurations to match how your business now operates.

• Data Quality
  Review your data for duplicates, missing entries, or inaccurate records. The cleaner your data, the more trustworthy your reports will be — and the easier it is to make confident decisions.

• System Performance
  Pay attention to system speed and reliability. Are reports loading slowly? Are certain processes lagging? Catching small performance issues early prevents bigger headaches down the road.

• Reporting and KPIs
  Evaluate your dashboards and reports. Are you still tracking the right metrics? As your priorities evolve, so should your reporting setup — so leadership always has a clear, up-to-date view of performance.

• Training Needs
  New hires or growing teams often need a refresher. Identify where additional training could help users work smarter and make the most of the system’s capabilities.

A well-run health check isn’t about finding faults — it’s about making sure your ERP continues to deliver the value you invested in. Think of it as a regular tune-up that keeps your business running at peak performance.

Plan for the future

Getting Proactive and Long-term Support

Go-live is a milestone worth celebrating — but it’s not the end of your ERP story.
It’s the beginning of a smarter, more connected, and data-driven way of running your business.

With regular reviews, proactive support, and a trusted partner like Ogg, your ERP can continue to deliver value long after implementation day.

👉 Ready to see if your ERP is still performing at its best?
Book a consultation today for a free system review—and let us run a health check and ensure your system is tuned for the road ahead.