BigCommerce Latest Updates: What You Need to Know

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BigCommerce recently announced it has been named a Leader in IDC MarketScape: Worldwide Headless Digital Commerce Applications 2020-2021 Vendor Assessment. The report evaluated 11 headless digital commerce platforms based on their ability to provide headless or API-first experiences that satisfy both B2C and B2B commerce requirements.

In the report’s evaluation of BigCommerce, Jordan Jewell, research manager of IDC’s Digital Commerce program, said “Consider BigCommerce if you are a fast-growing, experience-driven brand looking for a multitenant SaaS headless digital commerce platform” and “if your organization is primarily focused on differentiating with business agility and a fast time to market with a platform that is very business user-friendly.” Additionally, the IDC MarketScape report cites BigCommerce’s usability as a core strength in headless digital commerce, noting the large steps taken to reduce the complexity of the headless implementation experience.

“As commerce moves online, many innovative businesses seek to pair a customized and differentiated web experience with a world-class commerce backend – this is headless,” said Brent Bellm, CEO at BigCommerce. “BigCommerce has spent years investing in our platform APIs and integration capabilities to enable headless commerce as a full-featured option. IDC MarketScape’s positioning of us as a Leader in its headless digital commerce evaluation confirms the efficacy and value we provide businesses seeking experience-led headless eCommerce.”

“The proliferation of channels and devices where commerce happens, as well as customers’ heightened expectations for frictionless experiences on these channels, has driven a substantial interest in headless digital commerce in the past couple of years. As a result, the headless digital commerce applications market has seen rapid growth,” Jewell said. “But there is also a lot of misinformation and confusion about what headless – or API first – digital commerce is and which merchants it is a good fit for. The top headless digital commerce vendors must provide merchants with full API support, a wide array of developer tools, and have a large partner ecosystem devoted to headless digital commerce in order to enable great commerce experiences while nailing the fundamentals for an eCommerce store.”

BigCommece has also announced a strategic partnership with Australia Post for integration with MyPost Business, a parcel sending solution. BigCommerce’s Australian-based merchants will have access to MyPost Business’ shipping and automation tools, powered by ShipStation technology and integrated through the BigCommerce platform. 

MyPost Business has helped over 400,000 businesses streamline shipping and fulfillment, and provided access to volume-based savings on eligible domestic and international parcel sending. BigCommerce merchants will now have the option to unlock the benefits and rates of MyPost Business as well as generate shipping labels from the convenience of home, to help boost productivity and growth potential. 

Historically, retail merchants and small businesses in Australia have not always been able to fully reap the rewards of true “automation” when it comes to shipping and fulfillment. The integration with MyPost Business will provide these BigCommerce merchants with access to: 

  • Easy Shipping: A MyPost Business account is quick and free to set up, with no minimum parcel volume requirements.
  • Generate shipping labels at home: Print labels in bulk online from home without visiting a Post Office. 
  • Save on domestic and international sending: Access MyPost Business savings bands based on eligible parcel volumes lodged.

Shannon Ingrey, Vice President and General Manager of APAC for BigCommerce, said, “We’re committed to empowering BigCommerce merchants at every stage of their growth, which means arming them with the best solutions possible to run and expand their businesses. 

“This partnership demonstrates the first step in a strategic alignment between BigCommerce and Australia Post by offering our merchants access to a full suite of eCommerce tools and an end-to-end eCommerce journey.”

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