Development & Support

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Development & Support

 

Some software providers push development & support to the bottom of their list of priorities. With Ogg, support is front and centre. The people on our help desk are actually developers, so they come up with the answers themselves.

 

We streamline our structure, managing large and small projects separately so one doesn’t push the other to the back of the queue. We keep you informed of where things are at with a ticketing system.

 

Ogg provides end to end services, from project kick-off through to go live. We aim to be with you every step of the way to ensure your implementation is a success. The Team has over 15 years of experience in implementing, developing  & configuring Oracle NetSuite’s cloud ERP solutions.

Development
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How we do it

 

Ogg uses a unique, proven development methodology based on best practices gleaned from vast experience in deploying NetSuite and NetSuite’s SuiteSuccess offering to many customers.

 

We have an internal AI tool that streamlines many tasks and we also utilise NetSuite’s Suite Success resources which include many benefits which are bundled with SuiteSuccess. 

Our experience 

 

We value knowlage above all else and it’s been instrumental in delivering results for our clients. As a company, we invest in ensuring all staff are kept up to date with the latest products and development skills to deliver your outcome.

 

Across the team, we’re certified with each product we sell and supported by our internal processes ensure staff are on board with your project.

But enough about us. Let’s talk about you.

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